November 29, 2018 12:00 AM
Introduction to the Harvard Four-Drive Model

This is the third blog article in my series on employee engagement. Now let’s explore the Harvard model more closely because it is extremely...

October 3, 2018 12:00 AM
Clearing Up the Confusion Around “Employee Engagement”

In the first blog in this series, I concluded that employee-engagement surveys are here to stay because they measure a special type of motivation...

September 11, 2018 12:00 AM
Is “Employee Engagement” a Passing Fad or a Better Way of Doing Business?

I’ve been studying human motivation for 40 years—long before the term, “employee engagement,” was coined, so let me provide some perspective on [...]

April 12, 2018 12:00 AM
Refresh, Renew, Reenergize

Although it doesn’t quite feel like it yet, spring is finally here. The gradual warming temperatures, signs of budding trees, blooming flowers [...]

February 28, 2018 12:00 AM
Non-Cash Awards: What The Research Tells Us

We recently spoke about the benefits of using non-cash awards for employee recognition. The IRF released a study with a unique twist that gave [...]

February 12, 2018 12:00 AM
Two Ways To Boost Employee Satisfaction

Now that the weather is finally getting warmer, it gets tougher to be in the office all day. When summer hits, by Tuesday at noon, everyone is [...]

December 19, 2017 12:00 AM
How Non-Cash Awards Can Boost Your Employee Recognition

The IRF reported that 84% of all U.S. businesses are using non-cash awards, and their executives are recognizing this as a competitive [...]

November 20, 2017 12:00 AM
Keeping The Customer Satisfied

When you think of excellent customer service, what comes to mind? There are probably a few specific businesses, companies, retailers, or [...]

October 30, 2017 12:00 AM
Holiday Gift Cards

The end of October no longer solely means all things Fall and Halloween. Many retailers are well on their way to gearing up for [...]

October 23, 2017 12:00 AM
Human Drive And Workplace Engagement

It’s important to keep an eye on the current trends in research to guide decisions in the workplace. What we learn about human drive, the brain, [...]

September 26, 2017 12:00 AM
The Why Behind Recognition

Sure, there are lots of ways to recognize employees (and we talk about a lot of them), but do you know why people need to be recognized? [...]

August 31, 2017 12:00 AM
Employee Feedback

Open and consistent communication between employees and employers is one of the most powerful tools in maintaining [...]

July 25, 2017 12:00 AM
How To Capitalize On Gift Card Giving For Back-To-School

It’s that time of year again. It feels like summer just got started, and retailers are already featuring back-to-school merchandise and gear. [...]

July 19, 2017 12:00 AM
Four Ways To Build Teamwork

Creating a work environment where your employees feel motivated to work together and not against each other, towards common [...]

June 13, 2017 12:00 AM
Social Media Part Two: Employee Recognition

As we recently discussed, social media can be used to boost your brand, but it can also be an effective tool to recognize your employees. [...]

June 8, 2017 12:00 AM
Social Media Part One: Brand Recognition

With over 2 billion users worldwide, social media is a very powerful tool. It’s no secret that consumers base daily decisions on outlets such as [...]

June 8, 2017 12:00 AM
Social Media Part One: Brand Recognition

With over 2 billion users worldwide, social media is a very powerful tool. It’s no secret that consumers base daily decisions on outlets such as [...]

June 1, 2017 12:00 AM
How To Match Your Leadership With The Greatest Coaches In Sports

As we are in the throws of the NBA and NHL playoffs, and well on our way into the baseball season, it is worth noting the relevance of sports [...]

May 19, 2017 12:00 AM
3 Ways to Beat the Summer Slump Before it Hits

Now that the weather is finally getting warmer, it gets tougher to be in the office all day. When summer hits, by Tuesday at noon, everyone is [...]

May 12, 2017 12:00 AM
How To Apply The IRF’s Behavioral Economics Research To Your Company Today

The Incentive Research Foundation recently released a fascinating research study which brings new insight to the incentive industry.

May 4, 2017 12:00 AM
Three Ways to Keep Millennials Engaged in the Workplace

Millennials and their role in the workplace continue to be a hot topic for discussion across most industries. I don’t necessarily like to single [...]

April 28, 2017 12:00 AM
Building Relationships for Effective Employee Engagement

In 2015, GALLUP reported that 32% of Americans were considered engaged in their jobs, 50% were unengaged, while 17% were “actively disengaged.” [...]

March 30, 2017 12:00 AM
E-Gift Cards: Where Are They Now?

A 2010 article in HR magazine reviewed e-gift cards (electronic gift cards) and forecast their growth in the incentive industry. It focused on [...]

March 14, 2017 12:00 AM
Gift Card Trophy Value: Why Cash Is NOT King

Based on a 2008 survey by Incentive Magazine, the top two gift card uses in incentive programs are to recognize performance (70.2percent) and [...]

March 2, 2017 12:00 AM
Don’t Just Motivate Your Employees—Inspire Them

Businesses know that genuinely motivated employees are engaged employees—they are more productive and more loyal. So, time and resources are [...]

February 21, 2017 12:00 AM
Would You Treat Your Best Customers Like You Treat Your Employees?

As an HR professional and as a consumer, I keep my eyes on trends. Trend-watching keeps me ahead of the change curve when it comes to HR. As a [...]

February 14, 2017 12:00 AM
How to Build a Culture of Trust and Why You Need It

At a time when “fake news” captures headlines and eyeballs, concerns about trust have raised anxiety and confusion in our political sphere. I see [..]

February 6, 2017 12:00 AM
Are You Ready to Turn Your Employees into Brand Ambassadors?

Organizations invest a lot of time and capital into building their brands, but in the process often pay little attention to the best brand [...]

January 27, 2017 12:00 AM
3 Ways Employers Get Work/Life Balance Wrong and How to Get it Right

When employers commit to work/life balance programs, they reap many benefits: productivity increases, absenteeism drops, and the perception of [...]

December 19, 2016 12:00 AM
4 Holiday “Distractions” that Re-engage Employees

With holiday gift lists calling for attention, celebrations large and small, plus plans with family and friends, there are a lot of distractions [...]

December 9, 2016 12:00 AM
Holiday Gifts for Employees Are an Opportunity to be Creative

When managers think of holiday gifts for employees, they often standardize the event by giving the same kind of gift year in and year out. If you [..]

November 18, 2016 12:00 AM
5 Fast Employee Engagement Ideas

Successful employee engagement includes small events and complete programs. Check out these 5 ideas from Marketing Innovators to make yours a daily...

October 13, 2016 12:00 AM
Is Your Company’s Culture Strong?

Organizations of all sizes and in most industries are being hit by massive disruptions on all fronts: non-stop technological innovation, an [...]

September 29, 2016 12:00 AM
Teams Take Top Billing in Today’s Organizations

Deloitte reports that 80 percent of respondents to their global survey have either recently redesigned their structure or planned to in the near […]

September 9, 2016 12:00 AM
Employee Training For Engagement

The end of summer signals back-to-school, but school days aren’t necessarily limited to children and young adults. Ongoing training is a top [...]

August 23, 2016 12:00 AM
How High-trust Relationships Drive High Performing Companies

Over the years we have seen employee engagement replace employee satisfaction as a means for organizations to attract and retain talent. As we [...]

August 17, 2016 12:00 AM
6 Ways to Re-engage Your Mid-Career Employees

There’s nothing like the excitement of a new chapter in life to motivate an early-career employee. As we discussed earlier, knowing what resonates […]

August 10, 2016 12:00 AM
Engage Employees with Summer Fun Rewards

Summer’s almost over, but the fun isn’t. The beach still beckons, the grill isn’t covered (yet), and there’s still time for a quick getaway before […]

July 21, 2016 12:00 AM
How Employee Referral Incentives Build Employee Engagement

Companies with a strong organizational culture thrive, which is why companies that value their culture recruit new hires based on both […]

July 14, 2016 12:00 AM
Engagement Strategies Get Employees into the Swim of Things This Summer

When the temperatures finally begin to warm, we’ve all got one thing in mind: summer break. Even if it’s been decades since you were last in […]

July 7, 2016 12:00 AM
You Won’t Get Today’s Top Talent With Yesterday’s Approach

Top talent is priceless. But too often organizations short change themselves by going about attracting talent the wrong way. Here’s what I mean: […]

June 22, 2016 12:00 AM
Three Tactics to Up Your Recruiting Game

We’ve talked before about how you can retain top talent in today’s job-hopping world. Now, let’s take a look at how you can win at the recruitment […]

June 2, 2016 12:00 AM
How Early Career Engagement Can Mean Long-Term Commitment

So, you’ve successfully recruited and onboarded new talent into your workforce. If they are young and just starting their careers, they are likely […]

May 6, 2016 12:00 AM
Successful Engagement Throughout the Employee Lifecycle

When we talk about successful employee engagement, we usually talk about strategies that work for different generations—Boomers, Gen X and […]

April 22, 2016 12:00 AM
Employee Engagement Thrives When Expectations are Aligned

How would you like to increase customer satisfaction by 10 percent, boost workforce productivity by 21 percent, and hit a 22 percent increase […]

April 14, 2016 12:00 AM
Six Steps to Assess and Improve Employee Performance

Failure to address employee underperformance in a timely and appropriate fashion can damage team morale and even affect your bottom line. No one […]

April 8, 2016 12:00 AM
Does Your Employee Engagement Program Support Organizational Goals?

Employee engagement is critical to organizational success. That’s a given, and it’s widely supported by data showing the positive business impact […]

March 28, 2016 12:00 AM
Does Telecommuting Affect Employee Engagement?

When Yahoo CEO Marissa Mayer announced an end to the company’s telecommute program, she stirred up a storm. Best Buy soon followed suit, with an […]

February 19, 2016 12:00 AM
Can Cross-Channel Collaboration Make Your Sales Incentives More Effective?

In today’s world, consumers are continuing to evolve their purchase habits and are dictating more of the sales process. From big box department […]

January 15, 2016 12:00 AM
5 Tips for Keeping Talent in a Job-Hopping World

A recent Gallup panel showed that over 50 percent of employees are considering looking for a new job. With these kinds of numbers, employee […]

January 8, 2016 12:00 AM
Want Your Employees to be Engaged? Communicate

Employee engagement continues to be a top-of-mind issue that cuts across industries and businesses of all sizes. Despite the attention, employee […]

December 22, 2015 12:00 AM
Three Ways to Dump Post-Holiday Slump for your Employees

The end of the much anticipated holiday season can often make us feel sluggish or blue. Many team members take off enough time to completely […]

December 5, 2015 12:00 AM
How to Keep Employees Engaged During the Holidays

The holiday season is a wonderful time of year, often highly anticipated by your employees. Many of them schedule time off to enjoy with families […]

November 13, 2015 12:00 AM
The Dos and Don’ts of Employee Reward Portals

Today, it seems as though every workplace has an employee portal. Some companies are using portals to provide employees with access information […]

November 6, 2015 12:00 AM
4 Ways to Get Creative With Gamification

Since we first wrote about gamifying work-related activities, the practice has become firmly embedded in leading organizations. According to […]

October 24, 2015 12:00 AM
Is Technology the Secret Weapon of Employee Engagement?

The successful implementation and sustainability of employee engagement programs continues to be at the forefront of organizational thinking. […]

October 9, 2015 12:00 AM
Want to Keep your Top Employees? Train and Reward

Today’s business environment is a good news, bad news story. The good news is that the economy continues to muscle its way to new job creation […]

October 2, 2015 12:00 AM
Generational Mentoring for Organizational Success

Developing a successful mentorship program that is organization-wide and engages all generations is a valuable tool that can help you develop […]

September 25, 2015 12:00 AM
3 Reasons Career Development Should be a Business Imperative and 3 Ways to Make it Happen

Today’s workplace is fast-paced, intense, and demanding. Management is under extreme pressure to do more with less, including a lean workforce. […]

September 18, 2015 12:00 AM
3 Ways to Create a “Back to School” Culture That Drives Employee Engagement

The month of September means “back to school” for children and young adults across the nation. But we know learning is a lifelong process that […]

September 9, 2015 12:00 AM
e-Gift Cards Engage the Modern Employee

It’s safe to say that gift cards are continuing their influence as powerful rewards options in company recognition and reward programs. They’re ve […]

August 19, 2015 12:00 AM
Use Happiness Happens Month to Spark Employee Engagement

Have you tuned into the news about Happiness Happens Month? Maybe not, and possibly you should. In 2000 the Secret Society of Happy People (yes, […]

April 20, 2015 12:00 AM
Want to Engage Your Frontline Employees? Treat Them Like You Treat Your Favorite Customers

You may have heard the recent bad news about employee engagement: according to the latest Gallup poll, employee engagement dipped to 31.7 percent […]

March 31, 2015 12:00 AM
Disengaged Employees Are Costing Retailers Plenty

We’ve been researching employee engagement for years, through our participation with the Performance Improvement Council and Northwestern’s The […]