Job Title: Account Manager
Summary:
Manages and implements new client programs and change requests for existing programs. Leads client implementation meetings, provides guidance, documents all program plans and deliverables, creates test plans and performs quality controls and testing. Serves as a point of contact between clients and operating departments throughout the life of the program and communicates feedback and requests to the appropriate area. Ensures that all projects are on time, on budget and meets all client expectation. Manages program change requests including documentation, communication to operating departments and implementation. Manages existing accounts and targets new opportunities within the account. Collaborates with the marketing department, sales group and management team to establish a sales strategy for penetration and retention. Support client requests by gathering business requirements and providing demos/presentations.
Requirements:
• A bachelor’s degree in business or a related field along with PMP certification.
• Three to five years of B2B customer service or project coordinator/management experience in the incentive, marketing or business services industries.
• Proven ability to articulate client requests to operating departments, contribute to solution development and manage client expectations.
• Excellent organizational planning and analytical skills.
• Proficient with MS Office software and experience with project management tools.
• Ability to work extended hours and travel offsite (15%) as needed.
To apply:
Submit resume to: HR_Admin@MarketingInnovators.com
Please include a cover letter with your salary requirements. No phone calls please.
If your qualifications meet our requirements, you may be contacted for a personal interview.
Marketing Innovators is an Equal Opportunity Employer. All individuals, regardless of personal characteristics, are encouraged to apply.
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